SHREVEPORT, La., May 30, 2013 – Southwestern Electric Power Company (SWEPCO) is alerting customers in its service area to a telephone scam involving demand of payment by prepaid money cards to avoid disconnection of service.
The scam involves a telephone call in which the caller claims to represent SWEPCO or its parent company, American Electric Power (
SWEPCO advises all customers to be aware of the scam. The company does not suggest purchase of money cards as a way to pay electric bills. Information on legitimate options for paying bills is available at www.SWEPCO.com or by calling the company’s Customer Solutions Center, toll-free, at 1-888-216-3523. Customers can call the Customer Solutions Center with any questions or to verify the status of their account.