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Storm and Outage Details

 

 

Update: 10:30 a.m. Tuesday, 4/14/2020

 

At 10:30 a.m. Tuesday, approximately 14,450 customers remain without power after three waves of severe storms swept across SWEPCO’s service territory on Easter Sunday. At the peak, 64,000 customers were without power.

 

The current outages include 11,950 customers in Texas, 2,400 in Louisiana and 100 in Arkansas.

Crews are working to restore power as safely and quickly as possible. Additional AEP and contract crews are joining the restoration effort. Workers are practicing social distancing and other measures to stay healthy and prevent the spread of coronavirus, making the recovery effort especially challenging.

 

Damage from high winds and lightning is widespread, requiring significant repair work in many locations across East Texas and Louisiana. Damage includes broken poles, wires down, and trees down from outside the rights-of-way, which caused outages and make access difficult to some locations.

 

The first line of storms left 22,000 customers without power Sunday morning, mostly in Texas and Louisiana. Power had been restored to 14,000 customers by the afternoon. However, more storms struck Texas, Louisiana and Arkansas during the late afternoon and evening, pushing the total number of customers without power to 64,000 by 9 p.m. Sunday.

 

Here are number of customers without power by area, with estimated times of restoration for 95% of customers in that city and surrounding communities. NOTE: Your power may be restored sooner.

 

Texas

Gilmer – 1,925 – 10 p.m. Wednesday

Gladewater – 2,570 – 10 p.m. Wednesday

Kilgore – 511 – 10 p.m. today (Tuesday)

Longview – 5,460 – 12 noon Thursday

Marshall – 250 – 10 p.m. today (Tuesday)

Mineola – 1,207 - 10 p.m. Wednesday

Louisiana

Bossier City – 162 – 5 p.m. today (Tuesday)

Haughton – 631 – 10 p.m. today (Tuesday)

Shreveport – 1,441 – 10 p.m. today (Tuesday - revised)

Mansfield – 169 – 5 p.m. today (Tuesday - revised)

Arkansas

Nashville – 101 – 11:59 p.m. today (Tuesday)

 

OUTAGE INFO:

 

SWEPCO Mobile App – Report outages, check outage status, and more. Download at App store or Google Play.

 

SWEPCO Alerts – Get an email or text message with the latest info for your home or business. See SWEPCO.com/Alerts.

 

SWEPCO.com – outage map, report outages, safety information

 

 

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